6basa's Privacy Policy

This Privacy Policy ("Policy") applies to the 6basa platform and all related services. By using the 6basa.bar website, creating an account, or using any of our services, you are considered to have accepted the terms of this Policy.

We, 6basa, are committed to providing a reliable online gaming experience for Bangladeshi users. To that end, we give the highest priority to protecting your personal information. This Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

6basa may collect the following types of information. Information in each category is collected and used only for specific purposes:

2.1 Information You Provide Directly

• Account Registration Information: Name, email address, mobile number, date of birth, and residential address.
• Identity Verification Information: Details from your national ID card or passport, which may be requested for verification when required.
• Financial Information: Information related to your bKash, Nagad, or Rocket account needed to complete transactions.
• Communication Information: The content of messages, complaints, or inquiries sent to our customer support.

2.2 Automatically Collected Information

• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Usage Information: Time of visits to the website, pages visited, gaming history, and transaction records.
• Cookies & Similar Technologies: Session cookie and performance tracking data.

2.3 Information Received from Third Parties

We may collect information from trusted third-party verification service providers for identity verification or fraud prevention purposes. This information is used only for legal and security needs.

6basa uses your information only for the legitimate purposes listed below. We never use your information unnecessarily or for unauthorised purposes:

1. Account Management & Service Delivery: To create and maintain your account and verify your identity. To ensure an uninterrupted gaming experience on the platform.
2. Financial Transaction Processing: To process deposit and withdrawal requests via bKash, Nagad, and Rocket, and to maintain transaction history.
3. Security & Fraud Prevention: To detect suspicious activity, keep accounts secure, and prevent unauthorised access.
4. Customer Service Improvement: To respond to your complaints and questions quickly and effectively, and to improve service quality.
5. Legal Compliance: To comply with applicable laws and regulations and to provide necessary information to regulatory authorities.
6. Platform Development & User Experience Enhancement: To analyse user behaviour and make the platform easier to use and more effective.
7. Responsible Gaming: To identify problematic gaming behaviour and provide assistance when needed.

6basa does not sell your personal information to third parties. Information may be disclosed only in the specific circumstances below and only to the extent necessary:

4.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket), identity verification, data storage, and technical support. These partners are contractually obligated to keep your information secure.

4.2 Disclosure for Legal Requirements

Information may be disclosed to comply with a court order, a lawful request from a government or regulatory authority, or applicable legal obligations.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the relevant party. In that case, the new controller will be required to maintain protection standards equivalent to or higher than those in this Policy.

4.4 With Your Consent

If we need to share your information for any purpose other than those listed above, we will obtain your explicit consent.

6basa uses cookies to operate the platform correctly and to improve your experience. Cookies are small data files stored in your browser.

5.1 Types and Purpose of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and providing the core functionality of the platform.
• Performance Cookies: To understand how users are using the platform so we can improve service quality.
• Functionality Cookies: To remember your preferences such as language selection and display settings.

5.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may affect some important functionality of the platform.

6basa applies high-standard technical and procedural measures to protect your information:

6.1 Security Measures

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected with the highest level of encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Controls: Only authorised staff can access your information, and they can only view the information necessary to perform their duties.
• Regular Security Assessments: We regularly test and update the security of our systems.

6.2 Data Retention Period

We retain your information only for as long as necessary — that is, for the duration of service delivery and thereafter for the period required to meet legal or regulatory obligations. Financial transaction records may be retained for a specified period in accordance with applicable regulations even after an account is closed.

6.3 Security Breaches

In the event of a data breach, we will take prompt action in accordance with applicable law and notify affected users in a timely manner.

As a 6basa user, you have the following rights regarding your personal information:

1. Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
2. Right to Rectification: You have the right to request the correction of any inaccuracies or incompleteness in your information.
3. Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
4. Right to Object to Processing: You have the right to object to the use of your information for specific purposes.
5. Right to Data Portability: You have the right to request your provided information in a structured, readable format.
6. Right to Withdraw Consent: For information processed on the basis of consent, you have the right to withdraw your consent at any time.

To exercise any of the above rights, please contact us at [email protected]. We will respond to your request within the applicable timeframe.

6basa is intended only for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21. We have age verification measures in place during the account creation process.

If we become aware that we have unknowingly collected information from a minor, we will immediately delete that information and close the associated account.

6basa operates primarily to serve users in Bangladesh. Your information may be processed or stored outside Bangladesh as required by our technical infrastructure or work with service provider partners.

In such cases, we ensure that the standard of data protection is not reduced in any way and that contractual safeguards consistent with applicable law remain in place.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our data protection team will review all your requests as promptly as possible.

Email: [email protected]

You can also get answers to initial data protection questions through our 24/7 live chat service. The service is available in both Bengali and English.

We respect your privacy and are committed to responding to any concerns in a transparent and responsible manner.