Frequently Asked Questions

6basa FAQ — Answers to All Your Questions

All your questions about accounts, cricket betting, playing on mobile, and depositing money — answered in one place. Scroll down for quick help.

Whether you are new to 6basa or a long-time player, it is natural to have the occasional question. On this page we have organised the most frequently asked questions into four sections: account-related, cricket betting, playing on mobile, and depositing money. Every answer is written in plain English so any player can understand it easily. If you cannot find the answer, contact our 24/7 support team.

Frequently Asked Questions

Account Questions

To log in to 6basa from a new phone or computer, go to the 6basa Login page and enter your registered username and password. The first time you log in from a new device, a verification step may appear — this is to keep your account secure. Once verification is complete, you can access the platform as normal.

To open an account you need an active mobile number, a username, and a strong password. It is important to provide accurate information during registration, as identity verification may be required at the time of withdrawal. Accounts cannot be opened by anyone under 21 years of age.

A username must generally be between 4 and 16 characters and can only contain English letters and numbers. A password should be at least 8 characters long, and it is best to mix uppercase letters, lowercase letters, and numbers. Using an easily guessable password (such as "12345678") is not safe.

No. Under 6basa's rules, each player may hold only one account. If multiple accounts belonging to the same person are detected, they may be closed and the balances forfeited. Bonus benefits may also be cancelled.

If you forget your password, use the "Forgot Password" option on the login page, or contact our 24/7 live chat support directly. The support team will verify your identity and help you reset your password.

Cricket Betting

Yes, 6basa offers live in-play betting. Even after a match has started, you can place bets on various markets — such as how many runs will be scored in the next over, or who will take the next wicket. Odds change from time to time in the live betting section, so quick decision-making is important.

Yes, the cricket section of 6basa offers betting on matches in the BPL, IPL, T20 World Cup, and various ICC tournaments. Betting markets are also available for Bangladesh national team matches.

The most popular markets are: match winner (who will win), toss winner, total runs in the first innings, top run-scorer, over/under runs, and wicket markets. As an example: in a hypothetical T20 match between Bangladesh and India, you could bet on "Will Bangladesh win?"

Yes, the accumulator or combo bet feature lets you combine bets from multiple matches. If every selection is correct, the total payout increases significantly. However, if any single bet is wrong, the entire accumulator is lost, so this is better suited to experienced bettors.

Decimal odds are straightforward to read. Simply multiply your stake by the odds figure to get the total return. For example: at odds of 2.50, a ৳1,000 bet returns ৳2,500 in total (profit of ৳1,500). If the odds are below 1.00, that bet is not profitable.

Playing on Mobile

6basa is fully mobile-friendly. You can play directly in the browser on both Android and iOS smartphones and tablets. Without downloading a separate app, you can access all features using Chrome, Firefox, or Safari. The full site also runs smoothly on desktop and laptop computers.

If the connection is lost, the round or bet that was in progress is generally kept safe on the server. After reconnecting and logging back in, you will see your previous state. In live casino or sports betting, if a timeout occurs, the server automatically completes that round. If you experience any issue, contact support.

Clearing your browser cache often fixes loading problems. On Android Chrome: go to Settings → Privacy → Clear Browsing Data → select Cached Images and Files. On iOS Safari: go to Settings → Safari → Clear History and Website Data. If the problem persists, try switching to a different Wi-Fi connection.

On Android Chrome: open the three-dot menu on the right side of the browser → select "Add to Home Screen". On iPhone Safari: tap the Share button (the square with an arrow) → select "Add to Home Screen". After that, 6basa will open directly from your home screen just like an app.

Depositing Money

6basa supports three payment methods: bKash, Nagad, and Rocket. All three are the most popular mobile wallets in Bangladesh — you can send money instantly from your mobile at home. The minimum deposit amount is ৳500.

6basa does not charge any additional fee for deposits. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply a small service fee under its own terms — this is their standard transaction charge. 6basa has no control over this.

Usually the balance is added within a few minutes of sending money. If it still has not appeared after some time, contact our live chat with your mobile banking transaction ID or reference number. The support team will verify it quickly and correct the balance.

Log in to 6basa and go to the deposit section, then select Nagad. Send money to the provided number via the Nagad app or dial code, and add the transaction ID to the form. The balance should be credited within 3 to 15 minutes. The minimum deposit is ৳500.

The minimum deposit limit on 6basa's side is ৳500. The daily sending limit for bKash depends on your account type — personal bKash accounts generally have a set daily transaction limit, which is governed by bKash's own rules. To deposit via bKash: open the 6basa deposit page → select bKash → Send Money to the indicated number.

Rocket is Dutch-Bangla Bank's mobile banking service, but you do not need to have an account with Dutch-Bangla Bank to use it. Anyone can register through a nearby Rocket agent point or through the app and use a Rocket wallet. You can deposit from ৳500 at 6basa using Rocket.

Have more questions?

If you cannot find the answer on this page, our support team is always here for you. 24 hours a day, 7 days a week — ready to help in both Bengali and English.

Log in to 6basa
Live Chat Support
24/7 instant assistance
Email Support
Language options
Bengali and English
Service hours
Open 7 days a week